Privacy Policy

For the SALES SHERPAS LTD team, owner of this website, acting under the trade name SALES SHERPAS, the protection of personal information, its security and confidentiality is of extreme importance. We therefore recommend that you carefully read the following privacy notice, as the information that you, as a USER, provide through this website https://sales-sherpas.com is protected under the terms of this Privacy Policy.

SUMMARY TABLE OF INFORMATION

BASIC INFORMATION ON DATA PROTECTION
Entity	SALES SHERPAS LTD / 768815
Purposes	Provision of information relating to services offered by SALES SHERPAS Management of and response to online queries Sending of promotions and advertising of services offered Analysis of the usability and quality of the website For more information continue reading.
Legitimation	Consent of the interested party. For more information continue reading.
Recipients	No data will be transferred to third parties, unless legally required. Analytical results may be transferred at the request of installed tools. For more information, please consult our “Cookie Policy”.
Rights	To access, rectify and delete data; limit and oppose data processing and data portability; and withdraw consent.
Additional information	Additional detailed information on data protection can be found by continuing to read this notice.

WHAT DOES THE PROCESSING OF PERSONAL DATA MEAN?

The operations, management and technical procedures that are carried out in an automated or non-automated way and that make possible the collection, storage, modification, transfer of and other actions relating to personal data, are considered as personal data processing.

WHAT DOES THE USE OF THIS WEBSITE ENTAIL?

Prior to sending any request for information through any email address on the website https://sales-sherpas.com the USER must read and accept this Privacy Policy, after which it is understood that they provide their unequivocal, free, specific and informed consent to the processing of personal data for the purposes indicated. Our internal mechanisms prevent the sending of personal data without having provided express consent.

The aforementioned express consent implies the authorisation of the processing of the USER’s data by SALES SHERPAS in the terms set forth in this Privacy Policy, as well as those responsible for the treatment of the data and with whom SALES SHERPAS maintains a contractual relationship and compliance control.

WHO IS THE DATA CONTROLLER?

Responsible for data processing: SALES SHERPAS LTD
Company registration number: 768815
Address: Office 2, 12A Lower Main Street, Lucan, Dublin, K78 X5P8, Ireland
Email: info@sales-sherpas.com

SALES SHERPAS guarantees the confidentiality and privacy of all personal data collected, having adopted security measures to prevent alteration, loss, treatment or unauthorised access and to ensure the integrity and security of the personal data in accordance with the provisions of Regulation 2016/679 of the European Parliament, providing for this purpose the necessary technical means to prevent any alteration, loss, unauthorised access or misuse of the data processed, according to the nature of the data, the state of technology, and the risks to which they are exposed.

FOR WHAT PURPOSE WILL WE USE THE DATA COLLECTED?

SALES SHERPAS informs you that the personal data you provide through this website, including IP address, will be processed for the following purposes:

To provide the requested service adequately and with all its guarantees.
To respond to inquiries about our services or any other doubt raised from the information on this website, made through any of the communication mechanisms offered on this website.
To respond and send information to the data subject about our Privacy Policy or in response to a request to exercise their data protection rights.
To manage our social networks with respect to the data of the people who become followers. In this regard, the processing of data is governed by the provisions of this Privacy Policy and the terms and conditions, privacy policies and access regulations specific to each social network.
To comply with the relevant legal obligations, as well as prevent fraud.

We will not use your information for any other purpose not expressly stated in this policy, nor will we send you additional information not requested with your express consent.

WHAT IS THE LEGITIMACY OF THE DATA PROCESSING?

The legitimacy of the various processing activities carried out by SALES SHERPAS are:

For the purpose of customer service, the processing is based on the consent of the data subject.
For marketing and commercial management purposes, the processing is based on the consent of the data subject.
For purposes related to the fulfillment of legal obligations, the processing is based on the legal basis provided for this purpose in the General Data Protection Regulation (GDPR).

DO WE SHARE DATA?

SALES SHERPAS undertakes not to transfer data to third parties without having obtained the express consent of the USER. However, it may transfer metrics and analytics requested by software tools installed on the website owned by parties other than SALES SHERPAS, and some of these services may be owned by third parties residing outside the European Union (Google, WordPress, etc.). For more information please see our “Cookie Policy”.

SALES SHERPAS tries and usually uses secure tools whose servers are preferably located in a member state of the European Union, or comply with European legality according to the guidelines and recommendations of the European Commission and the Community reference agreements.

WHAT IS OUR POLICY ON DATA PROCESSORS?

At SALES SHERPAS we only share personal information with third parties in order to provide services or conduct business operations on the terms described in this Privacy Policy or when we believe that the law permits or requires it. Most of the time, what we share with third parties is non-personal, anonymous or statistical data. When we share personal information, we do so in accordance with the privacy and data security requirements previously informed in each case and under the signing of private data processor contracts, which ensures that our suppliers comply with the appropriate security measures for full data protection and legal compliance.

WHAT DO WE DO WITH THE DATA ON SOCIAL NETWORKS?

SALES SHERPAS has a profile on the social network LinkedIn, with the main purpose of publishing and disseminating information about the services offered, interacting with USERS and serving as a channel of attention and social interaction.

In the event that you access this website using an application that connects a social network with this website, you will be authorising the social network to share some data with SALES SHERPAS.

It is important for you to know that if you have geolocated your social media accounts, your location information when sharing on social media will be visible to third parties with whom you share said information.

You can obtain more information about the use of your data on these social networks by consulting the individual privacy policy of each one.

WHAT RIGHTS DOES THE USER HAVE?

HOW ARE RIGHTS EXERCISED?

At any time the USER may withdraw their consent and exercise their rights of access, rectification, deletion, limitation, opposition and portability provided for in the Data Protection Regulation 679/2016 by sending an email to info@sales-sherpas.com or by sending postal mail addressed to Office 2, 12A Lower Main Street, Lucan, Dublin, K78 X5P8, Ireland.

WHAT DO WE NEED TO VERIFY YOUR IDENTITY?

The USER must provide a copy of their national identity card, passport or other valid document that identifies them.

IS THERE A FORM FOR THE EXERCISE OF RIGHTS?

You can request our form by email or by coming to our headquarters (both addresses previously described).

WHAT DO THESE RIGHTS CONSIST OF?

Right to information: the data subject must be previously informed in an express, precise and unequivocal manner of, among other things, the data controller and the possibility of exercising their rights.
Right of access: allows the citizen to obtain information free of charge about their personal data subject to processing.
Right of rectification: this right is characterised by the ability to correct errors, modify data that turns out to be inaccurate or incomplete, and guarantee the accuracy of the information being processed.
Right of cancellation: allows the deletion of data that proves to be inadequate or excessive without prejudice to the duty of blocking contained in the GDPR.
Right of objection: the right of objection is the right of the data subject not to have their personal data processed or to have the processing stopped.
Right of limitation: the USER has the right to decide which personal data they do not want to have processed in the future, with the ability to exercise this right when they have previously challenged the accuracy of the data or when the processing is unlawful and, instead of exercising the deletion of the data, they decide to limit it for future processing. In the event of the restriction of processing, the restriction may be lifted if the consent of the data subject is given, if there exists the possibility that the restriction affects the protection of the rights of another natural or legal person, if there are judicial proceedings that justify it, or if there is an important reason of public interest based on the legislation in force.
Right of portability: you have the right to receive personal data provided or for SALES SHERPAS to transmit it to another controller, in a structured format for common use and machine readable, provided that the processing is carried out by automated means and the processing is based on consent that the USER once provided for one or more specific purposes, or for the performance of a contract to which they were a party. The right to portability shall not apply when the transmission is technically impossible, nor when it may adversely affect the rights and freedoms of third parties, nor when the processing has a public interest mission based on the legislation in force.
Right to file a complaint with the supervisory authority: you have the right to file a complaint with the Data Protection Commission (supervisory authority in Ireland) at the following web address: https://www.dataprotection.ie/.

OTHER RIGHTS

Right to be forgotten: removal of names from the search engine results list.
Advertising rights: right of exclusion from telephone directories, right not to receive unwanted advertising, rights of subscribers and users of telecommunications services.

WHAT SECURITY MEASURES DO WE HAVE IN PLACE FOR THE PROCESSING OF PERSONAL DATA?

At SALES SHERPAS, for the protection of the personal data of our USERS, we have security protocols in place and have implemented appropriate technical and organisational measures taking into account the scope, context and purposes of the processing, as well as the risks of varying likelihood and severity to the rights and freedoms of the data subjects, in an effort to ensure the confidentiality, integrity, availability and resilience of systems and processing services.

In addition, we take care to ensure the correct choice of data processors, in compliance with data protection regulations.

In particular SALES SHERPAS has the following measures in place:

1.- Privacy and security risk assessment strategy and disaster recovery plan designed to safeguard the continuity of our services and to protect our staff and data.

2.- Implementation of technical and organisational security measures applied to the functions described in this Privacy Policy.

3.- Incident log: SALES SHERPAS staff use the incident log to report any incident related to the security of information and personal data included in files that they process.

4.- Regular training and sensitisation of our staff and partners to avoid errors in data management.

5.- Identification and authentication system to provide access only to the necessary data and to the specific profile that uses it.

NOTIFICATION OF PERSONAL DATA SECURITY BREACHES

In case of a breach of security of personal data, provided that such security breach is not unlikely to constitute a risk to the rights and freedoms of individuals, SALES SHERPAS shall notify the Irish Data Protection Commissions within 72 hours after the incident has been recorded, describing the nature of the violation, the possible consequences that may arise, the measures taken or proposed to remedy the security breach and, if possible, the categories and the approximate number of data subjects and data affected.

In addition, SALES SHERPAS will notify data subjects as soon as possible when the breach of security of personal data is likely to involve a high risk to the rights and freedoms of natural persons, describing the possible consequences that may arise and the measures taken or proposed to remedy the security breach.

FOR HOW LONG DO WE KEEP PERSONAL DATA?

Personal data provided to SALES SHERPAS will be deleted once the relevant period for the exercise of claims has elapsed. In cases where the treatment is based on the consent of the person concerned, the data will be retained until they request cancellation or deletion, withdraw their consent, or until the data is no longer necessary to serve the purpose for which it was collected.

COOKIE POLICY

In our “Cookie Policy” we inform you that the website http://sales-sherpas.com may use cookies (small information files that the server sends to the device used by the USER to access this website) to perform certain functions that are considered essential for the proper functioning and display of the site.

IP address is considered personal data, however SALES SHERPAS does not associate IP addresses, or other data yielded by the use of cookies or the results of metrics, with personally identifiable information, nor do we use it to collect personal information, although occasionally it may serve to direct advertising or segment USERS to whom advertising will be directed.

It is necessary for the USER to understand that we use Internet tools and platforms that install cookies that do not depend on us and which may use such data for other uses, for which SALES SHERPAS cannot be responsible.

For this reason, it is advisable that you read our “Cookie Policy” to understand which cookies are of a proprietary nature, which are third-party cookies and which are permanent, temporary or session cookies.

PRIVACY OF MINORS

Minors under 14 years of age must not transfer their personal data to SALES SHERPAS without the prior consent of their parents or guardians.

If SALES SHERPAS detects USERS who may be under 16 years of age, we reserve the right to request a copy of their ID or equivalent document or, where appropriate, the authorisation of parents or guardians, ceasing delivery of any services to them in case of failure to prove compliance with this requirement or lack of response.

USER RESPONSIBILITY

As a USER you agree and warrant that the personal data you provide is truthful, and that you are solely responsible for any loss or damage, direct or indirect, that may be caused to SALES SHERPAS as the entity responsible for this website, or third parties, if you fill out any form with false information of your own or of third parties causing deception, damage or injury.

Please inform us of any changes that may occur in the data provided by sending an email to info@sales-sherpas.com.

At SALES SHERPAS we store the USER’s personal data on secure servers, protected against the most common types of attacks and located in the UK. However, since there is no invulnerable technology, the USER must also use means at their disposal to maintain the level of security of their data by using strong passwords, periodically modifying their passwords, avoiding use of the same password in different accounts, and avoiding taking note of them in any physical or unencrypted media.